Returns & Exchanges

At Camilla's Bridal, we want you to feel confident and beautiful on your special day, which is why we offer a 14-day return window for all eligible gowns and accessories. Please ensure all items remain in their original condition with tags attached to qualify for a full refund or exchange.

1

Initiate Your Request

Log into your account portal and select the order you wish to return to receive a Return Authorization number.

2

Prepare Your Package

Carefully pack the unworn item in its original garment bag and shipping box, ensuring the Return Authorization form is included inside.

3

Ship the Item

Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our bridal specialists inspect the garment for quality assurance, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing